Roles / Jobs people do
What does a customer service agent need from a point of sale?
Planned: listed in the catalog, not built C0970
Handles returns, complaints and questions. It appears in 7 of the studied industries, for example E-commerce and omnichannel retail, Health insurance and managed care, Electronics, computers and network equipment. Planned catalog items that serve it include: Customer attach to sale; Quick-create customer at checkout; Mixed currency cash tender. All planned, none built.
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