Sub-vertical · Electric and gas utilities
Utility payment agent
bill collection for a fee.
Peripheral Planned
What is distinctive
bill collection for a fee.
The edge case to test
reconciling against a statement. A system that cannot handle this will frustrate this kind of business.
Shared with the wider industry
Typical flows
- read meters
- bill customers
- collect payments at agents and counters
- dispatch field crews
Tenders
- cash at agent counters
- cards
- bank transfer
- mobile wallets
Roles
- meter reader
- billing analyst
- payment-point cashier
- field technician
Known gaps for electric and gas utilities
- billing, metering, tariffs and outage management are out of scope
- payment-point cashiers and utility stores could use cash and inventory modules
Catalog pointers
- Double-entry journal BK-0008
- Multi-currency ledger BK-0027
- Cost centers / classes / locations BK-0030
- Cross-outlet reports MULTI-0012
- Fixed assets register BK-0083
- Vehicle documents tracker (SOAT, revisión técnica, licencia) LITE-0006
- Vehicle log (per vehicle) BK-0045
- Asset maintenance log BK-0087
Back to Electric and gas utilities. Planned catalog only; nothing is built.