Sub-vertical · Software, IT services and internet
IT repair and resale shop
hardware and support.
Peripheral Planned
What is distinctive
hardware and support.
The edge case to test
repair tickets. A system that cannot handle this will frustrate this kind of business.
Shared with the wider industry
Typical flows
- sell subscriptions
- bill monthly
- bill projects by time
- resell hardware
Tenders
- subscriptions via card
- bank transfer
- invoices on terms
Roles
- sales
- consultant
- support agent
- account manager
Known gaps for software, it services and internet
- software subscription management, usage metering and ticketing are out of scope
- hardware reselling and basic service invoices fit
- the catalog includes recurring sales (RET-0037) and recurring invoices (BK-0065)
Catalog pointers
- Subscription / recurring sale RET-0037
- Recurring invoices BK-0065
- Subscription meal plans (menús semanales) DLV-0028
- Gym / membership preset VERT-0022
- Progress invoicing RET-0039
- Retention on invoices RET-0040
- Project/job costing SVC-0010
- Time-and-materials billing SVC-0009
Back to Software, IT services and internet. Planned catalog only; nothing is built.