Illustrative scenario
A day in the life: Travel retail and duty-free
This is an invented scenario to show how the work flows. It is not a customer, not a case study and not a result.
Illustrative only
No real business is described. Where the planned catalog would help, the step names the capability; nothing here is built.
- 05:30 associate loads currencies into the till
- 08:00 traveller buys spirits (limit checked by hand)
- 11:00 foreign-currency payment recorded
- 16:00 supervisor reviews limits
- 20:00 concession report prepared
Modules this day would draw on: SALE, TKT, INV, PRC, DISC, RET, CRM, LOYL, GIFT, EMP, CASH, PAY, BK, LITE, RPT, ANL, MULTI, SEC, DATA, FAIL, HW, PE, LATAM, ECOM, PLAT, SET, LNCH, PKGR. Back to the Travel retail and duty-free overview.