Role
Front-desk agent
Checks in guests, members or patients and takes payments.
Planned
Where this role appears
22 of the studied industries list a matching role.
- E-commerce and omnichannel retail
- Hotels, hostels and lodging
- Clinics, dental and private practices
- Veterinary and pet care
- Health insurance and managed care
- Car rental and leasing
- Courier, parcel and postal services
- Airlines and aviation
- Railroads, shipping and ports
- Homebuilders and real-estate development
- Equipment rental and leasing
- Electric and gas utilities
- Telecommunications and mobile retail
- Software, IT services and internet
- Banking, credit unions and cooperative banks
- Insurance (life, property, casualty and agencies)
- Payments, remittance and money services
- Real estate and property management
- Events, ticketing and venues
- Fitness, sports clubs and recreation
- Salons, spas and personal care services
- Travel agencies and tour operators
Planned catalog items that serve this role
- Table capacity vs reservations check TBL-0025
- Stock reservation INV-0049
- Reservation book RSV-0001
- Reservation table assignment RSV-0002
- Reservation calendar view RSV-0003
- Reservation status RSV-0004
- Reservation deposits RSV-0005
- Reservation reminder list (manual share) RSV-0006
- Reservation capacity rules RSV-0009
- Table booking to POS order link RSV-0011
Permissions themes
- Give this role only the rights its job needs.
- Sensitive actions (voids, discounts, refunds, price edits) are normally approved by someone else.
- Every sensitive action should leave an audit entry.
All of this is planned. No app is released. See roles and permissions.